General
Access to and use of this Website and the products and services available through this Website (collectively, the "Services") are subject to the following terms, conditions and notices (the "Terms of Service"). By using the Services, you are agreeing to all of the Terms of Service, as may be updated by us from time to time. You should check this page regularly to take notice of any changes we may have made to the Terms of Service.
Access to this Website is permitted on a temporary basis, and we reserve the right to withdraw or amend the Services without notice.
We will not be liable if for any reason this Website is unavailable at any time or for any period.

Privacy Policy
Our privacy policy set out our policy for our use of your personal information that you may provide to us during your normal usage of the Services offered by this website. Please refer to our Privacy Policy page for information about this.

The term 'Ellan' or ‘us’ or ‘we’ refers to the owner of the website whose registered office can be found on our Contact page.
The term ‘you’ refers to the user or viewer of our website.

Terms of Sale
By placing an order you are offering to purchase a product on and subject to the following terms and conditions. All orders placed on this website are subject to availability and confirmation of the order price.

In order to form a sales contract with Ellan, you must possess a valid credit or debit card issued by a bank acceptable to us. We reserve the right to refuse any request or offer to purchase made by you.

When placing an order you undertake that all details you provide to us are true and accurate, that you are an authorised user of the credit or debit card used to place your order and that there are sufficient funds to cover the cost of the goods.

Placing An Order
When you place an order, you will receive an acknowledgement via e-mail confirming receipt of your order, please note that this email will only be an acknowledgement of your order and will not constitute acceptance of your order. A contract between yourself and Ellan will not be formed until we send you confirmation by e-mail that the goods which you ordered have been dispatched to you. Only those goods listed in the confirmation e-mail sent at the time of dispatch will be included in the contract formed.
Dispatch times may vary according to availability and any guarantees or representations made as to delivery times are limited to mainland UK and subject to any delays resulting from postal delays or force majeure for which we will not be responsible.
For further information on our delivery service, including our returns proceedure, please refer to our Delivery and Returns page.

Pricing
All prices are inclusive of VAT. Delivery costs will be charged in addition; such additional charges are clearly displayed where applicable and included in the 'Total Cost'.
Whilst we try and ensure that all details, descriptions and prices which appear on this Website are accurate, errors may occur. If we discover an error in the price of any goods which you have ordered we will inform you of this as soon as possible and give you the option of reconfirming your order at the correct price or cancelling it. If we are unable to contact you we will treat the order as cancelled. If you cancel and you have already paid for the goods, you will receive a full refund.

Complaints
We operate a complaints handling procedure which we will use to try to resolve disputes when they first arise, please let us know if you have any complaints or comments in the first instance by using our Contact Form.

Indemnity
You agree to indemnify, defend and hold harmless Ellan, its directors, officers, employees, consultants, agents, proprietors and affiliates, from any and all third party claims, liability, damages and/or costs (including, but not limited to, legal fees) arising from your use this Website, or products purchased from it, or your breach of the Terms of Service.

Use Of This Website
The information contained in this website is for general information purposes only.

The information is provided by Ellan and while we endeavour to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose.
Any reliance you place on such information is therefore strictly at your own risk.
Ellan has attempted to show the colour of each product as close as reality as possible. However, the colours that appear on your screen may vary in accordance with the quality of your computer monitor. Ellan cannot guarantee that the colours you can see on your monitor are exactly like the real colours of the product concerned.
In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website.

Access to this Website is permitted on a temporary basis, and we reserve the right to withdraw or amend the Services without notice. From time to time, we may restrict access to some parts or all of this Website. Whilst every effort is made to keep the website up and running smoothly, Ellan takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues or any other issue beyond our control.

The use of this website is subject to the following terms of use:

• The content of the pages of this website is for your general information and use only. It is subject to change without notice.
• This website uses cookies to enable it's normal operation.
  If you do allow cookies to be used, they will be used subject to our Privacy Policy.
• Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
• Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
• This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
• All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.
• Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
• From time to time, this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
• Your use of this website and any dispute arising out of such use of the website is subject to the laws of England, Northern Ireland, Scotland and Wales.

Website Copyright Notice

This website and its content is copyright of Ellan - © Ellan Fashion 2011. All rights reserved.

The intellectual property rights in all software and content made available to you on or through this Website remains the property of Ellan or its licensors and are protected by copyright laws and treaties around the world. All such rights are reserved by Ellan and its licensors. You may store, print and display the content supplied solely for your own personal use.
You shall not modify, translate, reverse engineer, decompile, disassemble or create derivative works based on any software or accompanying documentation supplied by Ellan or trade marks belonging to Ellan. No licence or consent is granted to you to use these marks in any way, and you agree not to use these marks or any marks which are colourably similar without the written permission of Ellan.

Any redistribution or reproduction of part or all of the contents in any form is prohibited other than the following:

• You may print or download to a local hard disk extracts for your personal and non-commercial use only
• You may copy the content to individual third parties for their personal use, but only if you acknowledge the website as the source of the material.
• You may not, except with our express permission which will be given electronically or written, distribute or commercially exploit the content, graphics, photography, written material or any code used by this website, including but not limited to , included Javascript files, CSS files, XML documents, HTML documents, XHTML documents, code snippets or code parts, except where you have express permission to do so.

These website terms and conditions will be updated and checked for accuracy on a regular basis

Please also read our terms and conditions as applicable for the Ellan Loyalty Rewards Scheme, which can be found Here.

If you have any queries regarding these website terms and conditions, please use our Contact Form to send a message.